Find my Car
Steps to Retrieve your Vehicle
Please call or confirm on our website tools below, the location of your car.
Why was my vehicle impounded?
Road Runner Wrecker Service works with numerous property management companies to keep their properties secure. Property Management provides a list of violations for Road Runner to enforce, maximizing their property’s safety.
Vehicles are impounded for the following reasons:
- No visible parking permits
- Parking in a fire lane
- Parking in a “No Parking” area
- Overnight parking
- Parked blocking sidewalks
- Expired tags, inspection, or county stickers when parked in reserved parking spaces
- Inoperable vehicle such as flat tire, broken window, etc.
- Double parked, outside of parking space, or taking up more than one space
- Blocked driveway
- Management requested
- Other violations specified by the property management company
Is my car safe?
Yes. All vehicles are carefully hooked and towed utilizing our state-of-the-art towing equipment. All impounded vehicles are stored in our lot located at 45660-B Woodland Rd, Sterling, VA 20166. This lot is gated, locked, well-lit, clean, and monitored 24/7 through our dispatch teams and cameras.
What do I need to bring to get my car?
If you are the registered owner:
- Keys
- Valid Driver’s License or ID
- Title, License Registration, Bill of Sale, or DMV Printout
- Cash or Credit Card (4% Credit Card Fees apply)
**All names on the License/ID, Title/Registration, and Credit Card must match**
**No Personal checks will be accepted **
If you are not the registered owner:
- Keys
- Valid Driver’s License or ID
- Cash
- Notarized Letter
**If the registered owner is out of town or reach, a notarized letter will be accepted. The owner must give permission to release the vehicle to another party. RRWS will provide the notarized letter template. We accept scans of the original letter through email. **
Releasing Police Call Vehicles
If your vehicle was taken per a police call, your vehicle may be stored in the police lot for investigation purposes. If your vehicle is in Road Runner Wrecker Service’s lot, please bring the following:
- Valid Driver’s License or ID
- Proof of ownership with a name that matches the Valid Driver’s License
- Police paperwork from the tow
- Vehicle registration
- Valid Insurance Card
- Police paperwork from the tow
- Cash or a Credit/Debit Card (4% Credit Card Fees apply)
- Either method requires the registered owner or a Notarized Release Authorization from the owner
- Company Checks can also be accepted if released to IAA, Copart, or another towing operation.
- Either method requires the registered owner or a Notarized Release Authorization from the owner
**No Personal checks will be accepted**
**If the registered owner is out of town or reach, a notarized letter will be accepted. The owner must give permission to release the vehicle to another party. RRWS will provide the notarized letter template. We accept scans of the original letter through email. **
If I do not want to retrieve my vehicle, can I still retrieve my belongings?
Owners may retrieve medicines, wallets/purses, keys other than car keys, and car seats. It is important to note that abandoned vehicles will continue to collect daily storage fee charges. If you no longer want your vehicle, please talk to our Dispatch team about other arrangements.
Where do I retrieve my vehicle?
All vehicles are stored at either our Leesburg or Sterling lots. Please call 703-450-7555 to determine which lot your vehicle is stored in. If your vehicle is being retrieved from Sterling, you must give the office 1 hour notice.
Road Runner Wrecker Service, Inc.
19431 Samuels Mill Ct.
Leesburg, VA 20175
OR
Road Runner Wrecker Service, Inc.
45660-B Woodland Rd
Sterling, VA 20166